COVID-19

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Wanaka is currently at Alert Level 1, this is as of the 22nd September 2020

 

The wellbeing of our customers, staff and community is our highest priority. We are guided by the Ministry of Health (MOH) and we are closely monitoring the ever-evolving COVID-19 situation. We are strictly following our COVID-19 protocols across all our activities, walks and transport.

We want everyone who has booked one of our activities, walks or transport to know we are doing everything we can to keep you safe and provide a welcoming destination and experience.

Thank you for your support and if you have any feedback or any questions please email us at bookings@ridgelinenz.com or contact +64 27 390 2152.

Mark Orbell

Owner & Manager

Ridgeline Adventures

Ridgeline Adventures COVID-19 Response

LEVEL 1 for Ridgeline Adventures.

Under Level 1 of the New Zealand COVID-19 alert system, Ridgeline Adventures can operate all its activities and walks using the guidelines provided by the New Zealand Government.

Physical distancing is not required under level 1 so Ridgeline Adventures can operate multiple bookings within each departure time ie. Guests that don’t know each other can all travel in the same vehicle.

Protocols Ridgeline Adventures follows under level 1:-

  • Guides and drivers will follow the Ministry of Health guidelines of regularly washing hands / using hand sanitizer, and sneezing or coughing into elbows.
  • Hand Sanitizer will be provided in all vehicles
  • At the start of each day drivers and guides are required to fill out a health form about their current health.
  • Guests will be asked to fill out a health form before our trip starts with them.
  • We will provide a Government COVID-19 QR tracker code that guests must sign into before the trip departs on the NZ COVID Tracer App. Manual sign-in will also be provided for those who need it.
  • We clean our vehicles in accordance with the Ministry of Health guidelines. MOH guidance(external link).

 

LEVEL 2 for Ridgeline Adventures

Under Level 2 of the New Zealand COVID-19 alert system, Ridgeline Adventures can operate private departures (guests that are already in the same bubble) across all activities and our “Level 2 walking option” for mixed booking departures, using the guidelines provided by the New Zealand Government.

Protocols Ridgeline Adventures  follows under level 2:-

  • Guides / Drivers are required to wear a face-covering.
  • Guests that are age 12 years and over are required to wear a face-covering while in the vehicle, this is required by the MOH for all passenger service vehicles from August 31, 2020.
  • Guides and drivers will follow the Ministry of Health (MOH) guidelines of regularly washing hands / using hand sanitizer, and sneezing or coughing into elbows.
  • Hand Sanitizer will be provided in all vehicles.
  • At the start of each day drivers and guides are required to fill out a health form about their current health.
  • Guests will be asked to fill out a health form before our trip starts with them.
  • We will provide a Government COVID-19 QR tracker code that guests must sign into before the trip departs on the NZ COVID Tracer App. Manual sign-in will also be provided for those who need it.
  • We clean our vehicles in accordance with the Ministry of Health guidelines. MOH guidance(external link).
  • For guests and guides participating in the Level 2 Walking option, it is recommended that people who are not in the same bubble stay at least 1 metre apart.
  • A minimum of a 1-metre gap will always be in place when our team and customers interact. This will change the way our guide greets our customers (ie. There will be no handshakes or high fives).

 

Level 3 – Operations Closed

 

Level 4 – Operations Closed

 

For additional information about Covid-19 please refer to the Ministry of Health website (https://www.health.govt.nz/) or if you have symptoms call the NZ Covid-19 Healthline free on 0800 358 5453 (+64 9 358 5453 for international SIMs).